USEUROPEAFRICAASIA 中文雙語Fran?ais
    China
    Home / China / Society

    Chinese railways ease holiday journey for special needs passengers

    Xinhua | Updated: 2017-01-17 15:22
    BEIJING - An elderly woman suffered a heart attack at Beijing South Railway Station after realizing her ID card was missing. She was quickly transferred to a clinic in the station where she was treated by two doctors.

    Meanwhile, staff members in the station prepared a temporary ID card for her, and the woman soon safely boarded a train headed home.

    Similar cases involving groups such as the elderly and the disabled are reported almost every day during China's annual holiday travel frenzy.

    The hectic 40-day travel period surrounding the Chinese lunar new year, or Spring Festival, is known as "chunyun." This year's lunar new year falls on Jan. 28, and the chunyun travel rush stretches from Jan. 13 to Feb. 21.

    Chunyun is a major test for railway authorities. Every year, China's railway system transports hundreds of millions of passengers, most of whom are traveling home to meet family and friends.
    Statistics show that up to 356 million trips are expected to be made via rail over the 40-day period this year.

    Among the most pressing challenges for the nation's railway system is accommodating special groups including the elderly, children, the sick, the disabled and pregnant women.

    Journey of love

    Before this year's chunyun began, the station in Beijing updated its medical service, which offers free basic examinations and provides first-aid treatment as well as regular medicine, to make trips more convenient for passengers with physical challenges.

    These passengers can make a phone reservation to be picked up by a team upon arrival at the station, according to Zhang Runqiu, who leads the station's service desk for passengers with special needs.

    Zhang said when a passenger's train is about to depart, the station communicates with the train crew to ensure the passenger receives special care during the trip.
    Zhang has witnessed the station's transformation into one of the largest railway stations in Asia and the starting point of the Beijing-Shanghai High-Speed Railway since she started working at Beijing South Railway Station in 1999.

    "My position here has given me the opportunity to serve many, many people and to experience China's cultural presence and the warmth of our spring festival," Zhang said.

    But, she admits, helping those in need comes with sacrifices.

    "My six-year-old daughter often calls me and asks, 'Mom, what time will you be home today?'" she said.

    The upgraded services in the station have been welcomed by passengers.

    "The service provided by China's railway system has become more and more personalized," a pregnant woman with the surname Wang told Xinhua on Friday as she prepared to travel to eastern China's Shandong Province

    Facilities and services to help passengers in need are now commonplace in stations across the nation.

    Jiang Liping, a mother of two, was another beneficiary. Shortly after she entered Qingdao station in Shandong with her children on Saturday, the trio were treated by staff to a VIP room reserved for passengers with special needs.

    "It did not occur to me that I would be helped upon entering the station and could wait for the train in such a good environment," Jiang said.

    Assistance from station employees is especially important for passengers with disabilities.

    Tian Hua, a worker in Taiyuan Railway Station in north China's Shanxi Province, said she and her colleagues helped 35 visually impaired students board trains on Thursday.

    Support for people in need continues on board the train.

    Hou Jin, a railway worker in northern China's Inner Mongolia Autonomous Region, said people who are physically challenged will be identified and special attention will be given to them during the trip.

    In addition to railway workers, there are volunteers nationwide who spend their vacations helping people during the travel rush.

    Ma Yumeng, a first-year student at Beijing City University and a volunteer at the Beijing South Railway Station, is one of the them.

    Ma said she felt rewarded for her work when she received a heartfelt thank you from an elderly man in a wheelchair after she assisted him onto a train.

    Ma stands at the service desk from 8 a.m. to 5:30 p.m. every day she is on duty, offering help whenever there is a call.
    "It was challenging at first, but now I do not feel tired anymore," she said.
    Editor's picks
    Copyright 1995 - . All rights reserved. The content (including but not limited to text, photo, multimedia information, etc) published in this site belongs to China Daily Information Co (CDIC). Without written authorization from CDIC, such content shall not be republished or used in any form. Note: Browsers with 1024*768 or higher resolution are suggested for this site.
    License for publishing multimedia online 0108263

    Registration Number: 130349
    FOLLOW US
     
    亚洲伦另类中文字幕| 人妻丰满熟妇岳AV无码区HD| 精品人无码一区二区三区| 一区二区中文字幕| 狠狠精品干练久久久无码中文字幕 | 无码国产乱人伦偷精品视频| 亚洲欧美中文字幕| 亚洲AV无码乱码在线观看| 亚洲AV无码成人精品区在线观看| 日韩精品一区二区三区中文字幕| 亚洲AV无码一区二区大桥未久| 无码毛片视频一区二区本码| 精品人妻无码区在线视频| 国内精品久久久久久中文字幕| 亚洲一本大道无码av天堂| 国产高清无码毛片| 人妻无码αv中文字幕久久| 亚洲欧洲精品无码AV| 一级片无码中文字幕乱伦| 欧美中文字幕一区二区三区| 亚洲一级特黄无码片| 爽到高潮无码视频在线观看| 精品人妻少妇嫩草AV无码专区 | 国产精品无码a∨精品| 亚洲∧v久久久无码精品| 久久亚洲AV无码精品色午夜麻豆| 中文字幕日韩欧美| 精品久久久久久久中文字幕| 欧美中文字幕一区二区三区| 日本免费中文字幕| 最近中文字幕在线| 韩国三级中文字幕hd久久精品 | 国产又爽又黄无码无遮挡在线观看 | 无码av不卡一区二区三区| 无码AV一区二区三区无码| 无码人妻丰满熟妇区免费| 伊人久久无码中文字幕| 亚洲AV无码成人精品区蜜桃| 国产精品无码专区| 无码高清不卡| 日韩中文字幕在线观看|