Chinadaily.com.cn
     
    Go Adv Search
    Netizens go to court over 1 yuan trips

    Netizens go to court over 1 yuan trips

    Updated: 2012-03-30 08:00

    By Wang Xiaodong (China Daily)

      Comments() Print Mail Large Medium  Small 分享按鈕 0

    Angry customers have gone to court seeking redress against one of China's biggest Internet retailers after the company failed to provide sightseeing trips for 1 yuan (16 cents).

    "We have submitted the case to Shanghai Jinshan District People's Court on behalf of dozens of customers demanding that 360buy, one of China's largest online traders, honor its contract and offer compensation," said Chen Cheng, a lawyer with Shanghai-based Co-career Law Firm, on Wednesday.

    Disputes started when 360buy advertised several sightseeing packages, including one to Shaoxing, a historic city in East China's Zhejiang province, at a cost of 1 yuan per customer on March 19.

    The Shaoxing trip included breakfast, a one-night stay in a hotel and entrance fees for some scenic spots, according to the website.

    About 1,700 people had purchased that trip, and 10,412 had ordered a 1 yuan trip to a scenic spot in Mianyang, Sichuan province.

    However, customers found the trips were canceled and their money returned to their accounts.

    360buy said that the webpage containing the promotion was only a "test page", and was not meant to be displayed on the website. The company apologized for the "technical failure".

    Tian Xiaoci, a public relations manager with 360buy , said the page with the promotion appeared due to mistakes made by technical personnel. She said the company is communicating with the customers involved.

    But lawyer Chen did not accept the explanation. "The business should honor its contract once the customers have paid for the product," he said.

    Sun Xiaoxiang, a Shanghai resident, placed 16 orders on the website at 1 yuan each on March 19 , as he was planning to go to Shaoxing for sightseeing with friends."I was furious after I saw 'refund applied' on the website, when I did not apply for a refund."

    According to media reports, 360buy agreed to offer a 20 yuan voucher for every customer in compensation.

    "I have spent a lot of time and money because I phoned the company repeatedly, so I'm not accepting the voucher, which I could only use at its online store," said a customer surnamed Chen who also ordered the Shaoxing trip.

    Shanghai Lvmama, an online tourist agency, was also named in the court action as the supplier of the excursion trips offered by 360buy , Chen, the lawyer, said.

    A public relations spokesperson for the Joyu Group, the parent company of Shanghai Lvmama, denied this.

    E-commerce has been developing rapidly in China in recent years. According to a report by the Ministry of Industry and Information Technology on Tuesday, the total volume of electronic business in China will reach 18 trillion yuan in 2015, four times the current level.

    Policies and regulations still lag behind the development of this new sector, said Mo Daiqing, analyst with the China E-commerce Research Center.

    "Internet retailers should improve management and intensify training for their personnel. But to address the root cause of the problems in the e-commerce industry, it is necessary to establish laws to regulate this sector," Mo said.

    According to a guideline issued by the Ministry of Commerce last year, comprehensive laws and a national information database for e-commerce credit are expected to be set up in China by 2015.

    国产成人无码AⅤ片在线观看| 亚洲AV无码专区国产乱码电影 | 国产AⅤ无码专区亚洲AV | 国产精品中文久久久久久久| 亚洲中文久久精品无码ww16| 中文字幕乱码人在线视频1区| 无码人妻久久一区二区三区免费| 最近中文字幕完整版免费高清| 中文无码精品一区二区三区| 久久精品中文字幕无码绿巨人| 国产色无码精品视频免费| 久久e热在这里只有国产中文精品99| 亚洲精品无码久久久久AV麻豆| 国产成人亚洲综合无码精品| 亚洲VA中文字幕无码毛片| 一区二区三区在线观看中文字幕| 日本中文字幕网站| 中文无码久久精品| 无码精品A∨在线观看中文| 日韩无码系列综合区| 久久久久成人精品无码| 无码av免费一区二区三区试看| 人妻无码久久一区二区三区免费 | 亚洲VA中文字幕不卡无码| 久久精品中文无码资源站| 中文字幕日韩欧美一区二区| 久久精品中文字幕一区| 最近中文字幕无免费| 中文字幕在线免费看线人| 最近中文字幕完整免费视频ww | 中文字幕精品久久| 中文字幕亚洲无线码a| 久久亚洲精品无码VA大香大香| 免费无码国产欧美久久18| 无码区日韩特区永久免费系列| 日韩精品无码一区二区视频| 无码人妻丝袜在线视频| 亚洲国产精品无码久久久秋霞2 | 亚洲av无码国产精品色午夜字幕| 亚洲日韩精品A∨片无码 | 熟妇人妻中文字幕无码老熟妇|