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Overcrowded transport and airport queues top the list of frustrations experienced by people travelling on holiday.

在人們的度假體驗中，路途過于擁擠和機場排長隊位列“度假煩惱榜單”之首。

A poll by a consumer body found the journey to and from their destination as the main gripe followed by difficulties getting between home and the airport, port, train or coach station.

某消費機構開展的最新調查發現，人們抱怨最多的是往返于自己家和目的地之間的交通，接下來的是從家中到機場、港口、火車站或汽車站的麻煩。

Of the 5,003 consumers surveyed, more than half (53%) had no frustrations with any aspect of their holiday experience.

在5003位受訪者中，超過半數（53%）的人對他們的度假體驗的任何一方面都不感到失望。

For those who holidayed in the UK, the satisfaction level increases with 60% finding no reason for complaint.

在英國度假的受訪者當中，滿意度有所上升，有60%的人認為沒有理由抱怨。

But this still leaves 2,300 people who did have grumbles, and more than a third of these mentioned the journey to and from the destination.

但是，仍有2300人有所抱怨，這些人中超過三分之一提到了往返目的地之間的旅途。

“The most common web-related grievance was the issue of hidden costs or surcharges not shown in the original price, followed by the fact that booking online took too long,” it said.

該機構稱：“最常見的與網絡有關的抱怨是隱性費用或在原價中沒有顯示的附加費問題，接下來是在線預訂費時過長。”

For those using an operator or agent to book, common problems included the final cost being more expensive than expected, unclear terms and conditions and unhelpful staff.”

對于通過旅游運營商或代理商預訂的用戶，最普遍的問題包括最終價格比預期昂貴、條款不清晰以及工作人員不夠樂于助人。

For those flying on holiday, the biggest concerns were uncomfortable airline seats and delayed or cancelled flights.

對于乘飛機度假的人而言，最大的擔憂是飛機座位不舒適，以及航班延誤或取消。

Lengthy airport queues, poor food outlets and delays at baggage reclaim were also highlighted.

研究還強調了機場排長隊等候、食品店不好以及行李提取延誤等問題。

One of the most common complaints was that visitor attractions were overcrowded, badly managed or had long queues, according to the study.

調查還指出，人們最普遍的抱怨是旅游景區過分擁擠、管理不善或需要排長隊。

Extra charges levied when picking up a hire car on holiday was also highlighted as an annoyance.

另外一項令人惱怒的事，是在度假租車領取車輛時被收取額外費用。